Service Residence Staff

Sale & Leasing: Long Term, Short Term and others

- Contact and follow guest who has inquiries

- Negotiate and offer to meet guest’s requirements

- Maximum revenue for guest

- Establish new relationships with potential clients/partners from travel agents, online travel agents, leasing tenant.

- Monitor and review sales production and adjust sales activities

- Negotiate with guest to renew contract and increase rate as much as possible

- Incharge other sale as Restaurant, Package sale (If need)

- Waiting list managing: Manage 3-bed room booking list and sell rooms when available and update 3 bed-room waiting for new customers and contact potential customer when room available

Customer Service

- Receive guest’s order/ complaint and solve the problem if any

- Close coordination and open communications with other teams

Other Duty

- Control longterm posting

- Chasing pending payment, handle over-due payment, check & adjust budget

- Support other department activities as request

- Other tasks or responsibilities as assigned by Team Leader, General Director.

- Graduted from university related to hotel management, business administration...

- Proven work experience (from 2years) as a Sales at Service residence

- Solid written and verbal communication skills in English (Japanese is a plus)

- Ability to be resourceful and proactive when issues arise

- Competitive salary with comprehensive benefits: regular health check-ups, team-building activities, paid leave, holiday gifts, etc;

- Full insurance coverage: social insurance, 24-hour insurance, health insurance;

- Support for parking, lunch, tea, and coffee;