Sales Admin

1. Export Documentation Management:

• Prepare required sets of export documents as per contractual requirements and regulations of the exporting countries (e.g., Invoice, Packing List, Bill of Lading, Certificate of Origin, Certificate of Analysis/Quality, Fumigation Certificate, Insurance Certificate).
• Collaborate with relevant departments to finalize documentation sets.
• Verify the validity and accuracy of documents received from suppliers or issued to clients.
• Maintain and manage shipment-related records and documents systematically for easy retrieval.

2. Customer and Sales Team Support:

• Assist the sales team in preparing and sending quotations, product information materials (catalogues, specifications), and dispatching recycled plastic samples to clients.
• Update client and order information in the company's order tracking system.
• Promptly inform the sales team and clients about order statuses, any arising issues, and propose solutions.

3. Internal Coordination and Reporting:

• Coordinate closely with other departments (Logistics, Accounting, Procurement) to ensure smooth information flow and efficient task execution.

4. Other Administrative Tasks:

• Draft official correspondence and emails for transactions with clients and partners in both Vietnamese and English.
• Assist in scheduling meetings and preparing materials for sales department meetings.
• Perform other administrative tasks as assigned by the Head of Sales.

• College/ University degree or higher, priority given to majors in Business Administration, Economics, Foreign Trade, Business English, Logistics or related fields.
• At least 1-2 years of experience in a similar position (Sales Admin, Sales Support, Customer Service, Import-Export Admin) in export company or export agriculture.
• Strong knowledge of export procedures, INCOTERMS, and international trade regulations.
• Good command of English (speaking, writing, negotiation).
• Proactive, target-driven, and able to work independently.
• Willing to travel abroad when necessary.

• Insurance coverage (social, health, and unemployment) as per labour regulations.
• International working environment: Trust-based culture with close collaboration in small teams.
• Annual performance & salary review.
• Work hard – snack harder! We’ve got a cozy pantry with free coffee, tea, and snacks always ready for you.
• A 2-month probation period applies for this position.