Product Cum Contracting Manager

1. Product Development (80%)

• Develop and curate innovative travel itineraries, tours, and experiences aligned with market trends and customer preferences.
• Conduct market research to identify new product opportunities and improve existing offerings.
• Collaborate with the marketing team to create compelling product descriptions and promotional materials.
• Ensure all products meet Terraverde Travel’s standards of quality and sustainability.

2. Contracting and Supplier Management (80%)

• Build and maintain strong relationships with suppliers, including hotels, restaurants, transportation providers, and activity operators.
• Negotiate contracts to secure the best rates, terms, and conditions while maintaining quality standards.
• Regularly review supplier performance and address issues as needed.
• Manage supplier databases and ensure all agreements are documented and updated.

3. Sales Management & Mentoring (20%)

• Provide leadership and guidance to the FIT Sales team, ensuring alignment with company goals.
• Mentor and develop team members to enhance their skills and performance.
• Monitor sales performance, provide regular feedback and support to meet or exceed targets.
• Collaborate with the Sales team to align product offerings with client needs and market demands.
• Assist in resolving escalated sales or customer issues to ensure client satisfaction.

4. Strategic Planning and Analysis

• Analyze market trends, competitor products, and pricing to maintain competitiveness.
• Monitor product performance and profitability, providing insights for continuous improvement.
• Collaborate with Sales and Operations Departments to gather feedback and refine offerings.

5. Cross-Department Collaboration

• Work closely with Sales, Marketing, and Operations Department to ensure seamless product launches and service delivery.
• Provide training and updates to the sales team on new products and key supplier relationships.

6. Compliance and Documentation

• Ensure all products comply with legal and regulatory requirements.
• Maintain accurate records of contracts, agreements, and product details.

Education & Experience:

• Bachelor’s degree in Tourism, Business Administration, or a related field.
• Minimum of 5 years of experience in product development, contracting, or a similar role within the travel industry.
• Proven experience in sales management, particularly in mentoring and developing teams.

Skills & Competencies:

• Strong negotiation and relationship management skills.
• Leadership and mentoring abilities with a track record of driving sales team success.
• Creative thinking with a passion for designing unique travel experiences.
• Analytical skills to evaluate market trends and product performance.
• Excellent organizational and project management abilities.
• Proficiency in Microsoft Office and relevant travel industry software.
• Fluent in English; additional languages are a plus.

Personal Attributes:

• Customer-focused with a commitment to delivering high-quality travel experiences.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with a strategic mindset.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to shape exceptional travel experiences for our clients.