Tổng quan

Mức lương:  30 - 40 triệu

Loại công việc:  Toàn thời gian

Kinh nghiệm: 3 năm kinh nghiệm

Số lượng tuyển: 1

Hạn nộp hồ sơ: 2025-12-31

Ngày đăng: 2025-11-14 05:18

Danh mục:  Tư vấn chuyên môn

Mô tả công việc

Role Purpose:

Own end-to-end process design, mapping, and documentation. Ensure SOPs, PJP, escalation flows, and playbooks are codified and adopted.

Key Responsibilities:

  • Map “As-Is” and “To-Be” MT Operating Model processes.
  • Document new SOPs (FE, Planning, Command Center, FEM).
  • Maintain MTOT Playbook in Notion (Pilot → Roll-out → BAU).
  • Support Pods with process mapping & job aids.

Deliverables / OKRs:

  • 100% Pilot SOPs mapped & documented by Sep 2025.
  • Playbook v2 (Pilot), v3 (Roll-out), v4 (BAU) signed-off on schedule.
  • 90% SOP adoption rate achieved during Pilot.
  • 100% Pods equipped with documented workflows & escalation flows.
  • Regional deployment kits ready by Dec 2025.

Yêu cầu

  • 3–5 years as Business Analyst or Process Designer (preferably FMCG/retail).
  • Strong process mapping capability (Visio, Lucidchart, BPMN).
  • Proficiency in Notion/Confluence for playbook mgmt.
  • Excellent documentation & analytical skills.
  • Experience in sales operations or RTM (Route-to-Market) is a plus.

Phúc lợi

  • Minimum of 17 days of annual leave annually
  • 100% salary during probation & full SHUI coverage
  • 13th-month salary bonus (pro-rated)
  • Lunch and company shuttle bus provided
  • Work in a multinational, dynamic, and growth-oriented environment
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