Operation Specialist
CÔNG TY TNHH CÔNG NGHỆ TÀI CHÍNH NEW ASIA
Tổng quan
Mức lương: Thoả thuận
Loại công việc: Toàn thời gian
Kinh nghiệm: Không yêu cầu kinh nghiệm
Số lượng tuyển: 1
Hạn nộp hồ sơ: 2025-12-31
Ngày đăng: 2025-11-17 00:54
Danh mục: Tài chính/ngân hàng/bảo hiểm
Mô tả công việc
- Apply and manage discount codes and promotional campaigns for customers.
- Monitor payment gateway connections; handle transaction processing and reconciliation to ensure secure and smooth operations.
- Send contracts to clients, follow up, and make necessary edits.
- Investigate reasons for customer or partner termination; update records and generate reports.
- Create and manage promotional bundles (e.g., BOGO offers), free packages, and other marketing programs.
- Process profit-sharing withdrawal requests by creating support tickets and managing them via the app and related support channels (WCT).
- Assist in creating and managing profit-sharing packages; optimize related processes within the app and WCT system.
- Monitor, document, and report system incidents; propose improvements to enhance system stability and security.
Yêu cầu
- University graduate (no prior work experience required).
- No trading or financial knowledge needed.
- Calm, responsible, honest, and prefers stability.
- Able to work as a full-time employee.
- Strong sense of confidentiality and integrity; must not disclose company or client data.
Phúc lợi
- Salary: Negotiable based on qualifications and capabilities.
- Work Environment: Young, professional, and dynamic team with opportunities for learning and personal development.
- Tools & Equipment: All necessary devices and tools provided to support your work effectively.
- Career Growth: Opportunity to participate in real Fintech projects with a clear development roadmap.