Online Sales Team Leader

1. Online Business Management:

• Develop and execute online sales plans (monthly/quarterly/yearly) aligned with company targets.
• Manage daily sales operations across all online channels (Website, Shopee, Lazada, TikTok Shop, Facebook, Zalo, etc.).
• Monitor sales funnel performance from traffic → leads → chat → conversion → fulfillment.
• Set sales targets, monitor performance, and implement corrective actions to achieve objectives.
• Manage stock status, pricing, promotion schedules, and product visibility on all channels.

2. Strategy & Growth:

• Build, analyze, and improve online sales strategies to increase revenue and profitability.
• Plan and execute product bundling, promotions, and campaigns for specific customer segments.
• Analyze customer behaviors, conversion data, and channel performance to optimize ROI.
• Benchmark competitors’ activities and identify new market opportunities.

3. Team Leadership & Training:

• Lead and motivate a team of 3–10 online sales representatives.
• Provide regular coaching on product knowledge, sales techniques, and customer engagement.
• Create and enforce workflows for online sales operations (chat handling, order processing, upselling, after-sales service).
• Maintain a high level of discipline, speed, and professionalism within the team.

4. Cross-Department Collaboration:

• Work closely with Marketing to improve lead quality and conversion rates.
• Coordinate with Warehouse/Logistics to ensure timely delivery and accurate stock levels.
• Collaborate with Customer Service to enhance customer satisfaction and repeat purchases.

Education & Experience

• Bachelor’s degree in Business, Marketing, E-commerce, or related fields.
• Minimum 3 years of online sales experience, including at least 1–2 years in a supervisory or team leader role.
• Strong experience in e-commerce operations, social commerce, or digital sales management.
• Experience in consumer electronics, automotive accessories, or technology products is a strong advantage.
  
  

Skills

• Solid understanding of online sales metrics (CPL, CPA, ROAS, CR%).
• Data-driven mindset with strong analytical and problem-solving skills.
• Excellent team management, communication, and negotiation abilities.
• Proficiency in CRM systems and e-commerce platforms (Shopee Seller Center, Lazada Seller Hub, etc.).
• Result-oriented, highly organized, and capable of working under pressure.

• Competitive Package: Income = Salary + Incentive (25,000,000 - 40,000,000 VND)
• Clear promotion path to Online Sales Manager / E-commerce Manager.
• Dynamic working environment with cross-functional collaboration and growth opportunities.
• Be entitled to all basic benefits as government stipulation such as: social insurance, health insurance, unemployment insurance.
• Bonus: 13th month salary, additional performance bonus up to 2 month salary for excellent performance.
• Getting company sponsor for health benefit package PTI after signing official.
• Being trained frequently to improve professional skills and work-related skills.
• The outstanding staff may earn special benefits such as: getting official contract ahead of time, receiving hot bonus, getting quickly promoted, getting before-term salary increased ...
• Be able to work directly with the CEO, having opportunity to work abroad. Participation in fun activities at office and after work such as monthly birthday celebration, football club, English club, ... 100% covered by company.