Nhân Viên Hostess

As a Hostess, you are the first point of contact for our guests. You will warmly welcome them, manage reservations and seating arrangements, and ensure every guest enjoys a smooth and pleasant dining experience. Your professionalism, communication skills, and positive energy set the tone for the restaurant’s overall service atmosphere.

Key Responsibilities:

• Greet and welcome guests in a friendly, professional, and courteous manner.
• Manage table reservations and walk-in guests efficiently.
• Escort guests to their tables and present menus.
• Maintain accurate waiting lists and communicate table status to servers and managers.
• Assist in coordinating the flow of service between front-of-house and kitchen teams.
• Handle guest inquiries or complaints politely and promptly.
• Ensure the reception area and menus are clean, organized, and well-presented at all times.
• Support the restaurant team with special events, VIP guests, and group bookings.
• Follow company policies, grooming standards, and hygiene regulations.
• Complete the ad-hoc tasks as requested by Management team.

• Previous experience in hospitality, Customer Service, Admin, or as a Hostess is preferred.
• Excellent communication and interpersonal skills.
• Fluent in English (additional languages are a plus).
• Friendly, confident, and well-groomed appearance.
• Flexible to work on weekends, evenings, and holidays.

• Competitive income with 100% salary and allowances during the probation period
• Gifts on special occasions
• Salary review at least once a year
• Annual leave: 12 days per year (pro-rated in the first year), with up to 7 additional days per year
• Attractive service charge and bonus scheme
• Full salary-based contribution to social, medical, and unemployment insurance (SMUI)