Key Account Team Leader - Food Chain/HoReCa

Manage strategic merchants to achieve revenue (GMV) goals and support the company’s growth strategy.

Proactively approach new customers in the Food Chain/Hotel/School industry to expand the partner network.

Maintain current customer data and expand monthly revenue. Build and maintain strong relationships with customers.

Closely monitor the performance and business activities of assigned clients, providing regular reports and analysis.

Receive and resolve negative feedback and issues to ensure customers receive the products with the highest satisfaction.

Collaborate with internal teams to ensure seamless onboarding and ongoing support for strategic merchants.

Develop and implement strategies to improve merchant performance and increase customer retention.

Stay up-to-date on industry trends and competitor activities to identify new opportunities for growth.

3+ years of experience sales B2B with large food chains, F&B, or hospitality groups.

Experience dealing with large corporations is essential.

Advanced English proficiency is required.

Self-motivated and driven by targets, with a strong desire to deliver results.

Basic skills in MS Office (Word, Excel, PowerPoint).

Excellent teamwork and interpersonal skills, with the ability to collaborate effectively with colleagues.

Background in a Japanese company is a plus.

Experience in the Food & Beverages (FMCG) industry is highly desirable.

Competitive salary up to 35M gross + performance-based incentives.

Full package of statutory insurance according to Vietnamese labor law.

12–18 month fixed-term labor contract after probation.

Opportunity to work directly with senior leadership (Business Growth Director & CEO).

Dynamic and fast-growing F&B/retail-tech environment.

Clear career progression and strong learning exposure in key account & field sales.

Annual leave, company events, and team bonding activities.

Supportive, international working culture (Japanese/Vietnamese hybrid environment).