Engineering Back Office Staff/ Internal Operation Support For Engineering Department

Job Responsibilities

1) Support engineering team with documentation, scheduling, and coordination.

2) Review, correct, and organize technical data.

3) Analyze and summarize data using internal systems and Excel.

4) Following up the missing documents.

5) Assist communication between technical and relevant parties

Requirements

1) Proficiency in Microsoft Excel, Word, and PowerPoint

2) Strong skills in data handling and documentation

3) Ability to communicate in English (Reading & Writing, Listenning & Speaking) (Japanese is a plus)

4) Responsible, detail-oriented, and a good team player

5) Receiving calls from customer for the trouble shooting, raise the ticket and forward to engineers.

Preferred Qualifications

1) Experience in the IT industry (technical background not required)

2) Knowledge of IT infrastructure or maintenance

3) Experience in creating technical documents

4) Japanese language ability (N3 or above preferred)

Benefits

1) Based on experience and qualifications

2) Annual salary review. Yearly bonus (based on company performance). 13 th month salary.

3) Working travel by company car or taxi

4) Company Mobile phone

5) Private health insurance after probation time (Tokyo Marine insurance)

6) 14 days annual leave and 3 days sick leave

7) Company trip

8) Health check on Dec or Jan

9) Full gross for insurance

10) Working Hours

8:00 AM – 5:00 PM (1-hour lunch break)

From Monday to Friday