Data Analyst (English Speaking)

Công ty TNHH ITECHWX

Tầng 12, Opal Tower, 92 Nguyễn Hữu Cảnh, Quận Bình Thạnh, TP. HCM
Data Analysis SQL Data visualization Statistical Analysis Data Mining

Tổng quan

Mức lương:  25 - 28 triệu

Loại công việc:  Toàn thời gian

Kinh nghiệm: 2 năm kinh nghiệm

Số lượng tuyển: 1

Hạn nộp hồ sơ: 2025-12-31

Ngày đăng: 2025-11-07 11:54

Danh mục:  Marketing/pr/quảng cáo

Mô tả công việc

  • Make recommendations on tools, techniques, or processes to enhance service quality
  • Performing analysis to assess the quality and meaning of data
  • Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction
  • Preparing reports for the management stating trends, patterns, and predictions using relevant data
  • Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
  • Transfer data into information, information into insight and insight into business decisions.
  • Responsible for daily, weekly, monthly, quarterly, and yearly reports of the whole project and other assigned reports that Team Manager requires in advance.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Analyze and suggestions for improving data using efficiency

Yêu cầu

  • Have at least 2-year experience
  • Experience in BPO, Contact center is a big plus
  • Good speaking and writing in English.
  • Must have experience in Advanced Excel and SQL, understand using CRM systems, & know using Power BI for analyzing.
  • Know programing to do quick report as business requirement.
  • Experience in manage and process database, Data Analysis in Market Research or Contact Center is a plus.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at queries, report writing and presenting findings.
  • Having experience/background in IT, Tech Support, high-tech projects is a big plus

Phúc lợi

  • Salary: up to 28M gross
  • Salary at 100% during the probationary period
  • 90% contribution of the gross salary to social insurance
  • 20 days leave (12 days of annual leave and 8 days of sick leave)
  • Full work equipment will be provided
  • Annual Health Checkup
  • Activities: Birthday party, Employee engagement activities.
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