Customer Support Part-Time

BSS Group

Headquarters: Viwaseen Tower, Nam Tu Liem Dist., Hanoi, Vietnam
Giao tiếp Chăm Sóc Khách Hàng Giải quyết vấn đề Kiên Nhẫn Lắng Nghe

Tổng quan

Mức lương:  4 - 5 triệu

Loại công việc:  Bán thời gian

Kinh nghiệm: Không yêu cầu kinh nghiệm

Số lượng tuyển: 1

Hạn nộp hồ sơ: 2025-12-24

Ngày đăng: 2025-11-13 22:37

Danh mục:  Kinh doanh/bán hàng

Mô tả công việc

  • Provide timely support to international customers on how to set up and use our Shopify apps effectively.
  • Troubleshoot and resolve issues encountered during app usage.
  • Collaborate closely with internal teams to ensure efficient issue resolution.
  • Provide timely updates on case progress and ensure smooth communication with customers.
  • Take on additional assigned tasks (if any)

Yêu cầu

  • Working hours (UTC+7): Regular shift (Remote): 00:00 AM – 4:00 AM, Tuesday to Saturday (Start after training is completed).
  • Proficient in English, equivalent to IELTS 6.5 or higher.
  • Basic knowledge of HTML/CSS is required.
  • Prior experience in Customer Support/ Technical Support, especially in Technology or E-commerce, is a plus.
  • Hard-working, detail-oriented, responsible, and eager to learn new tools and technologies.
  • Strong skills in communication, time management, and self-management.

Phúc lợi

  • Salary: 60,000 VND/hour
  • Work 100% remotely
  • Gain hands-on experience with global e-commerce tools and platforms.
  • Enhance your English and communication skills through daily interaction with foreign clients.
  • Work in a young, supportive, and growth-focused team culture.Access regular
  • training sessions and a knowledge-rich environment.
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