Tổng quan

Mức lương:  8 - 10 triệu

Loại công việc:  Toàn thời gian

Kinh nghiệm: 1 năm kinh nghiệm

Số lượng tuyển: 3

Hạn nộp hồ sơ: 2025-12-04

Ngày đăng: 2025-11-15 22:34

Danh mục:  Chăm sóc khách hàng (customer service)/vận hành

Mô tả công việc

  • Support customers in English (via chat, email, video call)
  • Teamwork with the technical team to address customer issues
  • Suggest improvements for better customer support
  • Measure support effectiveness and optimize processes (training provided)
  • Collect and provide customer insights for product development (training provided)

Yêu cầu

  • Ability to communicate with customers in English via text, phone, or online meetings
  • Good teamwork skills
  • Responsible: Measure job effectiveness based on final results
  • Proactive, hardworking, and eager to learn
  • Priority: Good English proficiency (6.5 IELTS or equivalent), no degree required

Phúc lợi

  • Annual trip and regular team-building activities
  • Full insurance coverage
  • Project bonuses, holiday bonuses, and other rewards
  • Leave and holiday policies in line with current regulations
  • Young, dynamic, comfortable, and fast-paced work environment
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