Chăm Sóc Khách Hàng Logistics-Tiếng Trung Tốt

- Direct communicate with Customers to receive inquiries for transportation & customs

- Direct communicate with relevant parties for requested information to prepare documentation for transportation and custom inquiries

- Input data accuracy and well update in system

- Complete all necessary records and reports in a timely and accurate.

- Supervise and coordinate unloading of inbound/outbound shipments

- Prepare related documents for the shipment/order.

- Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.

- Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.

- Maintain good relationship with customers and subcontractors

- Respond to customer’s emails and escalations for activities in a timely manner

- Conduct operation in line with SOPs, work instructions

- Comply with the safety environment policy and company regulations.

- Maintain teamwork, productive working environment

- Send invoices and shipments documents to request payment from customers

- Strictly follow safety policies and client’s requirements and regulations.

• Graduated with major in Economics, Logistics, Foreign trade,,...
• Good at Chinese (HSK5)
• At least 1 year experience at the same position and in Logistics company.
• Proficiency in computer software like MS Office, typing;
• Good interpersonal and negotiation skills.
• Customer oriented mindset, clear pronunciation, efficient and "can do" attitude, good team player;

• Salary: 15-20 mil/month
• Compulsory Social Insurance based on high basic salary.
• Other benefits: Holiday, Tet, birthday, annual health check,..
• Working in a friendly, professional, dynamic and developing environment.
• Trained and improved customer care knowledge and skills.