Center Academic Head

1. Teacher observation and evaluation.
2. Teacher and professional staff training.
3. Teaching and learning quality assurance and assessment.
4. Teaching and academic activities.
5. Recruiting, training and evaluating TA.
6. Making reports according to Sylvan Learning Vietnam’s regulations.

Teacher observation and evaluation

• Observing and evaluating teachers’ performance in accordance with the “Regulations on Teacher Observation”.
• Reporting observation results to the line manager.
• Handling all issues related to teachers and teaching.

Teacher and professional staff training

• Conducting induction to new teachers at the center(s) in charge.
• Training teaching methods and classroom management for new teachers and TAs at the centers in charge.
• Conducting demo class (if needed/ required).
• Proposing training topics needed for teachers.

Teaching and learning quality assurance and assessment

• Ensuring the teaching and learning quality at the center(s) in charge (based on the “Criteria for evaluating the quality of teaching and learning at the center”).
• Observing and evaluating students’ learning performance.
• Conducting a survey to get feedback from adult learners.
• Monitoring teaching scheduling.
• Monitoring planning and tutoring students at the center(s).
• Managing and monitoring Sylvan classes (see the attached file).
• Reporting the quality of teaching and learning at the center(s) to the line manager on the monthly basis.
• Taking responsibility for KPI of re-enrolment.

Teaching and academic activities

• Teaching 16 hours /month.
• Substituting teachers, tutoring the learners when necessary.
• Conducting placement tests at the center when necessary.
• Planning and implementing academic activities at the center(s) in charge

Recruiting (upon request), training and evaluating TAs

• Recruiting TAs when requested by HO.
• Training new TAs at the center(s).
• Evaluating TAs twice a year.

Other tasks upon request

• Age: 27 or above.
• Bachelor’s degree in TESOL, English Studies or other relevant field.
• Master’s degree in TESOL or Applied Linguistics preferred.
• + 5 years of teaching different English programs at different levels. IELTS 7.0+ or equivalent qualification preferred.
• Experience in educational management.
• Good communication, organizational and problem-solving skills.
• Good leadership and proactivity.

• Health, social, and unemployment insurance as per established guidelines.
• Paid time off.
• Provision of laptops for staff members.
• Monthly bonuses for individual and group sales in line with regulations.
• Annual review process.
• Team-building activities to foster connections among colleagues.
• Opportunities for in-depth training and coaching in professional skills.
• Complimentary English courses for employees and their family members.
• A welcoming and cooperative workplace atmosphere.
• Birthday celebrations.
• Snack support during working hours.