Account Director

ABOUT US

Prime Commerce – a Digital Commerce Agency in Vietnam, passionate about delivering seamless customer experiences for brands and providing end-to-end solutions to drive online growth. We believe technology and customer experience can elevate brand presence in Vietnam and Southeast Asia.

Offices: Vietnam – Malaysia – Singapore

Core Focus: Tech products & Media strategy services

Address: 207/7 Nguyen Van Thu Street, District 1, Ho Chi Minh City, Vietnam

YOUR ROLE

• Build and maintain long-term strategic relationships with key clients of the company
• Work directly with clients to understand their needs, business objectives, and provide tailored marketing/advertising solutions
• Ensure client satisfaction through high-quality service delivery and effective issue resolution
• Manage and guide a team of Account Managers and Account Executives to ensure high performance and service quality
• Allocate resources, monitor project timelines, and ensure projects are delivered on time, within budget, and to quality standards
• Train and develop the team to enhance professional capabilities
• Develop strategies to approach and expand the client portfolio, focusing on the company’s strategic industries
• Propose creative ideas and integrated marketing strategies to meet clients’ business objectives
• Analyze market trends and competitors to provide solutions for campaign optimization
• Collaborate closely with internal departments (Creative, Media, Digital, etc.) to ensure campaigns are executed seamlessly and effectively
• Track, evaluate, and report campaign performance (KPIs) to clients and internal stakeholders
• Ensure projects adhere to budgets and achieve optimal ROI
• Participate in high-level meetings to contribute ideas and shape strategic directions for Prime Commerce
• Support the CEO/Managing Director in developing new business opportunities and enhancing the company’s market brand

• Bachelor’s degree in Marketing, Communications, or related fields
• Minimum of 7–10 years of experience in the Agency industry (advertising/marketing), with at least 3–5 years in a senior client management role (Account Director or equivalent)
• Exceptional communication, negotiation, and presentation skills
• Deep understanding of marketing channels (Digital, Social Media, ATL, BTL, etc.) and campaign performance measurement tools
• Strong leadership, project management, and ability to thrive under pressure
• Strategic, creative thinking and market trend sensitivity
• Proficiency in English (spoken and written)
  
  

• Competitive salary and performance-based bonuses
• Full social, health, and unemployment insurance as per Labor Law
• A young, dynamic, and friendly work environment
• Free skill training courses, exciting company trips, and a grand Year-end Party
• 12 annual leave days + 13th-month bonus based on company performance and your contributions
• Annual salary review – your efforts will be recognized