Academic Coordinator (Nhân Viên Học Thuật)

A. Academic Quality Assurance

● Monitor individual learning progress; identify and provide support for slow learners.

● Review and ensure the consistency and quality of teaching materials, lesson plans, and

curriculum

● Observe classes regularly and provide constructive feedback to teachers based on student

progress.

● Summarize the observation record to advise in teachers/TA training to improve overall

quality.

● Contribute ideas for program development and continuous improvement of academic

content and delivery methods.

● Participate in the recruitment, onboarding, and training of teachers and teaching assistants.

● Support the class observation, performance review, and evaluation processes for teachers

and TAs.

● Address and solve academic-related issues via internal channels such as slacks/zoho and

whatsapp.

● Assist in teacher/TA substitution or student support arrangements to avoid class

interruption.

B. Batch & Student Management

● Ensure teachers follow the assigned curriculum and lesson pacing.

● Maintain accurate student records, including transfers, withdrawals, or postponements.

● Monitor and address attendance issues and class scheduling irregularities.

● Periodically review scheduling effectiveness and propose improvements to increase

learning efficiency

● Recommend schedule optimization strategies with supporting data.

C. Academic Support & Coordination

● Collaborate with Event, Curriculum, and Operations teams to organize project-based

learning classes, workshops, craft sessions, and events.

● Monitor preparation timelines and ensure on-time material delivery for smooth execution.

● Provide walk-in support and take initiative during unplanned or emergency academic

situations.

● Ensure all special sessions are conducted with high standards of readiness and quality.

● Coordinate with the academic team from oversea branches for academic project.

Must-Have:

Ability to work independently and critically under time pressure.

Collaborative mindset; able to work with teams across functions (event, curriculum, ops).

Strong internal communication and task tracking skills.

Flexibility in work location and schedule; ready to travel between hubs if needed.

High ownership and attention to detail in class logistics and support delivery.

Preferred:

- Experience in EdTech, language centers, or academic coordination roles.

- Familiarity with center-based learning environments. - Proficiency in tools such as Google Sheets, Notion, or CRM/ERP platforms.

Working Time:

Mon: OFF

Tue–Wed- Thu–Fri: 14:00 – 21:00 PM

Sat–Sun: 9:00 – 19:00

Work location:

- Head office: 141 Nguyễn Thị Thập, Ward Tân Hưng, District 7, HCMC

- And flexible and able to travel between different Hubs at BrightCHAMPS

Employee Engagement Activities, Team Building Events ;

13th month paid/year as company rule;

Company’s labor policy completely pursuant to Vietnamese labor legislation (social & health insurance, annual leave, working conditions, etc.);

Young, dynamic working environment;

Snack, coffee free in office;

Join our team building program and many parties (lunch party, dinner party, cinema,...);

Work with skilled foreign professionals;