Trưởng Nhóm Lễ Tân/Receptionist Team Leader
CÔNG TY TNHH CITYCLINIC VIỆT NAM - CAREPLUS INTERNATIONAL CLINIC
Overview
Salary: Thoả thuận
Job Type: Full-time
Experience: 3 years of experience
Openings: 1
Deadline: 2025-12-31
Posted: 2025-11-15 19:00
Category: Nhà hàng/khách sạn/du lịch
Job Description
Manage Receptionist Team
- Follow the appointments and delegation schedules, and implement the appropriate scheduling staff
- Health check-up for reception and cashier, package creation, blood collection list
- Update the health check situation, close the delegation list, make a detailed table for the health checkup
- Create a Health checkup package, process voucher, blood code, reception form.
- Receive customers, solve problems arising from the authority and delivery information to the supervisor, communication between departments;
- Organize and follow staff schedule and submit reports for weekly accounting;
- Professional training, communication skills, corporate culture for new employees
- Instructions, reminders, test agent,...;
- Examine and supervise the staff's mental and working attitude;
- Arrangement of work schedule of Receptionist Team
Manage Cashier cum Insurance Claim
- Perform payment, export invoice to customer.
- Close list of health checkup group, check and export the records of the company's customers.
- The end of the work shifts in conducting payments, checking revenues, and entering cash funds.
- Report a debt to pharmacy.
- Weekly, monthly revenue’s report.
- The report counts the number of customers.
- Exported invoice revenue report.
- Report for monthly use and tally the number of daily vaccines.
- Report the use of Invoice monthly/quarterly.
- Report cash funds at the counter every day
- Create daily/weekly/monthly/quarterly/yearly reports (sales revenue, customer collation, bank transaction, ETC.) for direct management/Board of Directors or at any time required.
- Arranging work schedules for the Cashier Team.
Requirements
- Graduate from high school/undergraduate degree in Business Administration/Accounting/Insurance
- At least 3 years of experience in a Supervisor/Management role
- English fluency is an advantage
- Proficient in PC knowledge and familiar with electronic equipment (e.g., cash register, card payment terminals).
- Good at Excel
- Dynamic, capable of processing information quickly.
- Strong communication and time management skills.
- Customer satisfaction-oriented.
Benefits
- Yearly bonus base on business efficiency
- Get periodic health checks according to company policy
- Health Insurance
- Performance review once a year
- Discount promotion for staff and relatives up to 60%
- Young, friendly and professional working environment
- Being trained and developed professional skills, career
- Exciting company events: Embark on summer trips, annual parties, team-building activities, and so much more fun are waiting for you.!