Overview

Salary:  Thoả thuận

Job Type:  Full-time

Experience: 4 years of experience

Openings: 1

Deadline: 2025-12-31

Posted: 2025-11-15 04:12

Category:  Chăm sóc khách hàng (customer service)/vận hành

Job Description

  • Act as a key contact point for students and parents regarding school-related services and procedures
  • Handle and follow up on parent requests and inquiries in a timely and professional manner.
  • Coordinate with internal departments (Academics, Admissions, Finance, Bus, etc.) to ensure smooth service delivery.
  • Assist with tuition fee tracking, bus service registration, school meals, uniforms, etc.
  • Support the organization of events such as parent meetings, student orientation, and school activities.
  • Collect and report parent feedback and service-related issues to the SSO Manager.
  • Support and monitor the re-enrollment process and tuition payment reminders for the following academic year.
  • Participate in other service-related projects as assigned by the SSO Manager.

Requirements

  • Bachelor’s degree in Business Administration, Education, Communications, or related fields
  • Minimum 4 years of experience in customer service or sales (preferably in education).
  • Strong organizational and multitasking skills.
  • Service-minded, detail-oriented, and professional attitude.
  • Good communication skills in English and Vietnamese.

Benefits

  • Mức lương cạnh tranh, thưởng và phụ cấp theo chính sách của nhà trường.
  • Cung cấp suất ăn trưa.
  • Được tham gia các khóa đào tạo nâng cao kỹ năng.
  • Các chế độ bảo hiểm, ngày nghỉ và phúc lợi khác theo quy định của nhà trường và pháp luật.
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