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Tầng 12, Opal Tower, 92 Nguyễn Hữu Cảnh, Quận Bình Thạnh, TP. HCM

Excellent Communication Skills Fluent Chinese speaking, listening, reading and writing Good English reading and writing skills Proficient in using office software Strong learning ability Ability to handle work pressure

Salary: 15 - 18 triệu

Job Type: Full-time

Experience: No experience required

Openings: 3

Deadline: 2025-12-19

Posted: 2025-11-29 16:57

Be responsible for pre-sales support for business customers in China market.
Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance.
Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
Provide a high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.
Work closely with team members to solve problems together; maintain high efficiency under pressure.
Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.

Fluent in Cantonese speaking, listening, reading and writing.
Good English reading and writing skills, and proficient in using office software.
Candidates with relevant experience in customer service or sales are preferred.
Strong learning ability and excellent communication skills.
Able to handle work pressure and complete tasks efficiently.

Salary at 100% during the probationary period.
90% contribution of the gross salary to social insurance.
An employee who works at night (10 PM -6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance.
20 days leave (12 days of annual leave and 8 days of sick leave)
Full working equipment will be provided.
Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
Activities: Birthday party, Employee engagement activities.