Nhân Viên Giám Sát Nhà Hàng - Supervisor

• Ensure personal hygiene, uniform, and professional appearance meet company standards.

• Coordinate and brief the service team on daily operations, promotions, and special events.

• Work with the hostess team to manage reservations, table arrangements, and guest flow.

• Monitor restaurant facilities – tables, chairs, lighting, air-conditioning, and equipment to ensure proper function.

• Supervise food, beverage, and service quality according to company SOPs.

• Maintain hygiene and food safety standards at all times.

• Handle guest feedback and complaints professionally; escalate serious issues to the Manager.

• Support the service team during peak hours or when short-staffed.

• Prepare daily reports: revenue, staff performance, and customer feedback.

• Conduct inventory checks and report to management monthly.

• Plan and allocate staff roster for shifts; support training and evaluate team performance.

• Perform other duties assigned by management

• Good communication in English; Japanese is an advantage.

• Minimum 2 years of experience as a Captain or Supervisor in the F&B or fine dining industry.

• Strong leadership, communication, and problem-solving skills.

• Knowledge of Japanese cuisine, Omakase style, and beverages (Sake, Wine) is preferred.

• Professional appearance and work attitude; honest, responsible, and disciplined.

• Ability to work under pressure, on weekends, holidays, and overtime when required.

• Ability to coordinate with other departments to ensure smooth operations.



- Địa chỉ làm việc cũ (Trước khi sát nhập): 31 Phó Đức Chính, phường Nguyễn Thái Bình, quận 1, Tp.HCM

• Attractive salary (negotiable) + Service charge

• Full benefits as regulated by Vietnamese labor law.

• Annual team building and staff party.

• Employee discounts at Noriboi and SOKO Group restaurants.