Key Account Management (E-Commerce Channels)

Công ty Cổ phần Dịch vụ Tức Thời (Ahamove)

Tầng 9, tòa nhà Mipec, 229 Tây Sơn, Đống Đa, Hà Nội Tòa nhà Rivera Park, 7/28, Thành Thái, Phường 14, Quận 10
Xây dựng mối quan hệ Đàm phán Phân Tích Dữ Liệu Bán Hàng Lập Kế Hoạch Kinh Doanh Quản Lý Tài Khoản Khách Hàng

Overview

Salary:  Thoả thuận

Job Type:  Full-time

Experience: 2 years of experience

Openings: 1

Deadline: 2025-12-03

Posted: 2025-11-11 09:44

Category:  Kinh doanh/bán hàng

Job Description

1. Key Account Management (KAM) – Ecommerce Channels

  • Manage and build strong, long-term relationships with key e-commerce clients.
  • Monitor client performance, address operational issues promptly, and propose continuous improvement initiatives.
  • Conduct competitor analysis and e-commerce logistics market benchmarking.
  • Ensure smooth contract processing, SLA management, and payment procedures with Marketplace clients.
  • Coordinate with cross-functional teams (Operations, Finance, Tech, etc.) for service quality assurance.

2. Business Development for New Service Launch (App/Web – External Clients)

  • Conduct market research to identify demand, pricing trends, and service requirements for logistics customers outside e-commerce platforms.
  • Work with the marketing team to build and execute performance marketing campaigns targeting SME clients via app and web platforms.
  • Collaborate closely with Operations and Tech teams to coordinate service design, pilot launching, and operational readiness.
  • Track market feedback, analyze performance metrics, and propose service improvement plans.
  • Identify and pursue new business opportunities to expand market presence in the SME logistics segment.

Requirements

  • 2+ years of relevant experience in Business Development, Key Account Management or E-commerce Logistics.
  • Experience in launching new services or business models is a plus.
  • Strong analytical skills with advanced Excel (SQL is a plus).
  • Experience in project management and cross-functional coordination.
  • Good sense of data-driven decision-making and market insights analysis.
  • Ability to structure business problems, build actionable plans, and deliver results under tight timelines.
  • Strong communication and relationship management skills.

Benefits

  • General Insurance & Health Insurance
  • Annual health check at a reputable hospital
  • Company Trip, Year End Party, Aha Hour Activities, Special Day Gifts, Aha Club (Badminton, Soccer)
  • Annual Leave: 15 days
  • Excellent and competitive salary with 13th-month salary & Annual Performance Bonus
  • Startup environment, young, dynamic, work hard, play hard
  • Working time: 5 days/week from Monday to Friday
  • Location: River Park, 7/28 Thanh Thai, Dien Hong Ward, HCMC.
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