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Tầng 12, Opal Tower, 92 Nguyễn Hữu Cảnh, Quận Bình Thạnh, TP. HCM

DNS TCP/IP VPN Windows 10 IT infrastructures UDP SSL/TLS AD Configuration Dhcp Windows 11

Salary: 20 - 25 triệu

Job Type: Full-time

Experience: 1 year of experience

Openings: 1

Deadline: 2025-12-18

Posted: 2025-11-28 21:33

Responsible for IT end user support in main working location (28 Mai Chi Tho) and support other offices when needed.
Monitor and report daily activities of the systems (healthy daily checklist) to ensure timely detection of system issues abnormalities.
Manage network, including employee ACL access control, router configuration, VLAN assignment, FW, AP, and other network components.
Install, manage, and troubleshoot software, hardware, call center, and network systems.
Allocate and manage accounts for new users and assist with password or login problems.
Ensure the systems and applications are up-to-date and comply with security policies.
Perform additional tasks as the department requires.
Work at night shift (or out of working hours) if required by the team leader/supervisor.

1-3 years working experience in IT infrastructures, operations or technical support environment.
Good understanding of TCP/IP, UDP, HTTP, SSL/TLS and DNS
Good knowledge of Microsoft Application Support.
Good knowledge of Windows operating system,s including troubleshooting and system hardening.
Knowledgeable in AD Configuration (e.g., Group Policy, User, Computer, Group Management), DHCP, DNS, VPN, etc.
Knowledgeable in SCCM and MDM; able to manage devices, upgrade client systems, update virus definitions, and push customized applications.
Knowledgeable in Intune & Defender for Endpoint.
Proficient in Windows clients (Win 10 & Win 11); able to troubleshoot common issues.
Acceptable knowledge of information security and data protection.
Effective communication in writing and verbally to a wide range of people at all levels, including communicating complex technical issues.
Good English (In both speaking and writing).
Personal integrity, able to work to deadlines and under pressure.

Salary at 100% during the probationary period.
90% contribution of the gross salary to social insurance.
An employee who works at night (10 PM - 6 AM) will be paid an additional amount of 30% of the normal salary + PVI insurance + 500,000 VND food allowance.
20 days leave (12 days of annual leave and 8 days of sick leave).
Full working equipment will be provided.
Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.
Activities: Birthday party, Employee engagement activities.