CEO Assistant (Strategic Operations)

Công ty Cổ Phần Base Enterprise

Tầng 16, Tháp A, HUD Tower, 37 Lê Văn Lương, Thanh Xuân, Hà Nội

Overview

Salary:  Thoả thuận

Job Type:  Full-time

Experience: 3 years of experience

Openings: 1

Deadline: 2025-12-10

Posted: 2025-11-27 14:19

Category:  Nhóm nghề khác

Job Description

This is not a “meeting scheduler” or “slide maker” role.

This is an Operator role at the heart of the company — turning the CEO’s time, decisions, and reporting systems into a strategic advantage.

If you want a safe job with a clear checklist and predictable routine — skip this.

If you want to sit at the center of strategy, work directly with the CEO, and be measured by real output — read on.

1. Role Overview

The Executive Operator (EO) in the Office of CEO acts as a Chief of Staff-lite, responsible for:

  • Designing and operating the executive reporting system from Directors.
  • Managing the operating rhythm of the CEO and the leadership team.
  • Ensuring every major decision has full data, context, and follow-up accountability.
  • Keeping noise away from the CEO, while surfacing all critical signals.

You won’t be an observer — you’ll be inside the system, understanding business, numbers, and people.

2. Core Responsibilities (Outputs, not “tasks”)

(1) Executive Reporting – System from Directors

  • Design, implement, and maintain Weekly Executive Reports, Monthly Business Reviews, Exception Reports, and Commitment Trackers.
  • Enforce reporting standards: must include numbers, comparisons, trends, highlights, risks, actions, and clear asks-to-CEO.
  • Track commitments from Directors and ensure follow-up and accountability.

Outputs:

  • % of reports submitted on time and in the right format.
  • % of “asks-to-CEO” standardized and resolved promptly.

(2) Decision Desk – CEO’s Decision Platform

  • Prepare 1-page Decision Briefs for key strategic decisions (C-level hiring, pricing, deals, structure, policy).
  • Summarize options, impacts, risks, and recommendations.
  • Maintain a Decision Log documenting rationale, responsible owner, and implementation status.

Output: The CEO never needs to ask “what’s this about?” more than once.

(3) CEO Time & Rhythm – Protect and Optimize CEO’s Time

  • Design and manage the CEO’s calendar as a priority system, not a booking queue.
  • Gatekeeping: every meeting must have a clear goal, pre-reads, and output summary.
  • Build a recurring rhythm for weekly, monthly, and quarterly reviews (All-hands, MBR, Strategy).

Outputs:

  • % of CEO time spent on Strategy / People / Customers / Operations.
  • Significant reduction in non-value-adding meetings.

(4) Organization Pulse & Stakeholder Signals

  • Gather and systemize signals from across the organization: morale, conflicts, key talent risks.
  • Prepare briefing notes for the CEO before meetings with key people or partners.
  • Never become a “gossip channel” — only surface actionable insights.

Output: Concise, relevant, actionable updates that help the CEO “know exactly what matters.”

(5) Orchestrator, not a Task Follower

  • Work directly with Directors, Heads, and key stakeholders to align data and narratives.
  • Challenge poor-quality reports or weak logic.
  • Suggest system and process improvements to automate reporting (beyond Excel & Google Docs).

3. We’re Not Looking For Someone Who

  • Thinks “supporting the CEO” means booking flights, taking notes, or serving coffee.
  • Is afraid of numbers, dashboards, or data.
  • Avoids confronting Directors when accountability is missing.
  • Prefers ambiguity or unmeasurable outcomes.

Requirements

Must-have Experience

3–6 years in one or more of the following:

  • Operations / Strategy / Business Analyst
  • PM or Chief of Staff
  • Startup / SaaS / Tech founder or management team

Strong in:

  • System thinking & logic – can design formats, workflows, rules.
  • Business data literacy – can read, interpret, and question business metrics.
  • Clear writing & concise communication.
  • Executive collaboration – can work directly with CEO and Directors with confidence and integrity.
  • Able to protect the CEO’s time and focus — even when that means saying “no.”

Bonus Points:

  • Understanding of SaaS metrics: MRR, funnel, retention, unit economics.
  • Experience in setting up reporting / OKR / operating cadence.
  • Comfortable with AI tools, automation, dashboards, data warehouse.
  • Working English for cross-border collaboration.

Benefits

  • A front-row seat to real executive decision-making — strategy, organization, product, major deals.
  • Treated as an operator, not a “high-end assistant.”
  • Direct growth path toward: Chief of Staff, Director of Strategy /Operations or other leadership roles within Base.

Your performance will be measured by how effectively you operate the Office of CEO, not by how long you stay online.

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