Business Development Lead (Retail)

1. Drive Business Growth

• Lead the go-to-market strategy for our CRM/Zalo Mini App solutions and proactively expand into the F&B and retail sectors.
• Manage the full sales cycle from prospecting to pitching, negotiation, contracting, and closing.
• Leverage your personal network to generate early traction and warm introductions.
• Build and maintain strong relationships with shop owners and business decision-makers.
• Continuously gather customer insights, competitor updates, and market signals to refine sales strategy and support product development.

2. Leadership

• Serve as a core member shaping sales standards, workflows, and best practices.
• Opportunity to build and lead a Sales team as the business scales.
• Contribute to defining hiring profiles, onboarding frameworks, and performance expectations for future team members.
• Provide mentorship and guidance once new hires join.

3. Cross-functional Collaboration

• Work closely with Marketing to run campaigns and strengthen brand visibility.
• Coordinate with Product & Operation, Technical and Legal & Finance teams to ensure seamless onboarding and deal execution.
• Provide attentive after-sales support to drive successful product adoption and long-term customer retention.

• Based in Ho Chi Minh City, with the ability to work across Vietnam.
• Minimum 5 years of B2B sales experience, preferably with a background in SaaS and POS/CRM/Loyalty solutions.
• Strong hunter mindset; not afraid to knock on doors or approach new clients.
• Existing network in F&B, retail, SMEs, or digital transformation solutions is a big plus.
• Ability to build processes, coach future members, and take ownership of a new team.
• Excellent communication, negotiation, and presentation skills.
• Vietnamese native + English or Japanese (one foreign language required).
• High professionalism, integrity, and a service-minded attitude.

• Competitive salary and benefits package
• Opportunity to work with a dynamic and supportive team
• Career growth and development opportunities
• A collaborative and innovative work environment
• Happy Hours, Team building

Why Join GIANTY?

• Work with a diverse portfolio of innovative products & services across industries.
• Opportunity to engage with Japanese and international partners while driving business impact in Vietnam.
• Collaborative culture that values initiative, accountability, and growth.